Refund policy
We have a 7-day “replace or refund” policy, which means you have 7 days after receiving your item to request a replacement or refund.
Please inspect your order upon receipt and contact us within 7 days if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
You can contact us at info@rubberstampwala.in with pictures of the product. Also, let us know if you’d like a replacement or refund. Once approved, you’ll be automatically refunded on your original payment method within 7 days. Please remember it can take some time for your bank or Credit Card Company to process and post the refund too.
Cancellation Policy
At RUBBER STAMPWALA, we specialize in crafting customized products tailored to your specifications. Once an order is placed and the production process begins, cancellations are not possible. We take pride in delivering unique, personalized items, and this commitment to customization means we cannot accommodate cancellations once the order is confirmed.
We appreciate your understanding and encourage you to review your order carefully before finalising it. If you have any concerns or questions, feel free to reach out to our customer support team.